The CAT does not have a support structure for Apple devices (Mac or mobile). Your options are:

OIT Managed (centrally by campus IT)

All new Mac desktops and laptops purchased through official channels come with Apple’s Device Enrollment Program (DEP) membership for PSU enabled. When you turn on your new Mac, it will be sent to OIT’s central Mac management server and configure itself to be a wholly OIT-managed system. The machine is tied to your Odin ID. The system will be patched and updated via central command and loads for software purchased centrally through PSU (Adobe tools, Office, Matlab, etc) are conveniently available on demand.

By default, your autonomy to make custom installs and modifications is limited (you do not have admin access) and access to MCECS resources (such as printers) may take some additional work. OIT will handle questions and and trouble shooting of the system.

If your OIT-managed Mac is assigned to you and you want admin access to it, you will need to submit a request for privilege escalation. You can work with OIT via this form:

https://portlandstate.atlassian.net/servicedesk/customer/portal/2/group/15/create/258

If you have an existing Mac that you wish to have managed centrally by OIT, you will need to take it down to OIT’s help desk to be processed.

Self Managed (Tier 3) Macs in MCECS

Be aware that ALL Macs (laptop or desktop) purchased through official PSU channels come configured to be managed by OIT. There is no easy way around it.

If you have acquired your Mac through some other channel and wish to self manage it (aka Tier 3), you are responsible for setting up, configuring and maintaining the system (including keeping it secure). The CAT does not perform any management or tech support (other than assistance in connecting MCECS/campus services). The benefits are autonomy to configure and install it as you see fit. You will need to ensure that your local data is backed up.