How can you "lose" or damage your profile?

Consider these situations:

1. Abnormal log off – the system is shut down before logging off normally
2. User's profile exceeds the profile disk quota  – local profile can't be saved back to the network because there isn't enough disk space available.
3. User's profile is corrupted or otherwise unavailable – upon logon, the roaming profile cannot be loaded.

In #1 & #2 above, the local profile is never copied back to the network, causing the local profile on that box to be newer than the roaming profile. The next time the user logs onto that box, the user will get a message that says:

         "Your local profile is newer than your roaming profile.
         Do you want to replace it with the newer file?"

         Answer "NO" to re-instate your roaming profile.
         Answer "YES" if you want to keep the local profile.

Restoring a lost profile is sometimes possible. It involves finding one of the previously over-written roaming profiles. Unfortunately, users can't do this for themselves. You'd have to be logged in to find one of the older files, and when you log out, the local profile will over-write the one you just restored.

Send e-mail to support ( support@cat.pdx.edu ) to request the restoration of a profile.